Shipping Methods

At Tessera4x4 Accessories, we strive to deliver your orders quickly, safely, and reliably worldwide.

Delivery or Pickup Options

  • Courier Delivery: During checkout, you may select shipping. Our system automatically retrieves real-time rates from the three leading international courier companies (UPS, FedEx, DHL) and chooses the most cost-effective option for you.
  • Pickup from Our Facilities: Customers may also select to pick up their order directly from our premises in Elefsina, 19200, Greece, at no additional shipping cost.

Shipping Costs & Delivery Times

  • Shipping Costs: Calculated automatically at checkout based on order weight, size, and delivery location. The final cost is displayed before you complete your order.
  • Order Confirmation: After completing your order, you will receive an email confirmation including:
    • full order details,
    • shipping cost,
    • the selected courier,
    • estimated delivery time based on your destination.
  • Handling Time: Orders are dispatched after full payment has been cleared.

ℹ️ Please Note: The shipping time frames provided are estimated from the international shipping facility to your delivery address.

Customs, Duties & Taxes

  • For deliveries outside the European Union, any additional costs such as customs duties, import taxes, or clearance fees are the sole responsibility of the recipient.
  • Tessera4x4 Accessories cannot predict or control these charges, as they vary by country and local regulations.

Insurance & Tracking

  • All shipments are sent via courier services and include insurance coverage for extra security.
  • Once your order is shipped, you will receive a tracking number to monitor your delivery status online.

Important Notes

  • Delivery times may vary depending on the country of destination.
  • Some items may require a longer handling or delivery timeframe, depending on size or availability.

Returns & Refund Policy

Tessera4x4 Accessories accepts product returns only in cases where the company is at fault, such as:

  • The order being delivered damaged, or
  • A wrong product, SKU, or code being shipped by mistake.

Returns or refunds cannot be accepted if the issue results from incorrect order details provided by the customer, improper installation or handling, or any other reason not attributable to Tessera4x4 Accessories.

Customers must first contact our Customer Service Department within 15 days from the delivery date, providing proof of delivery and photographic evidence of the issue. Our team will review the case and confirm whether the mistake or damage is attributable to Tessera4x4 Accessories before authorizing any return or replacement.

Once the return request is approved, detailed instructions for the product’s return or replacement will be provided.

After the returned item is received and inspected, a replacement product or credit note/refund will be issued accordingly.